Singapore Market Operations Lead

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.

You will:

• The Singapore Operations Lead is the leader responsible for the strategic direction and daily execution of Waymo’s operations across Singapore.  This will initially be focused on testing or validation operations and eventually a commercial service.  This individual translates Waymo’s global vision into a disciplined local strategy, ensuring the safe and reliable deployment of autonomous vehicles at scale. As the primary representative for Waymo Operations in the region, they manage key relationships with regulators, partners and vendors while driving operational excellence across a complex, emerging environment.
• Execute Inital R&D Testing then Commercial Strategy: Define and execute the operational strategy for Singapore, aligned with Waymo’s long-term objectives and expansion roadmap.
• Maintain Safety Performance: Maintain end-to-end accountability for regional safety performance, efficient output,  service reliability, customer trust, and operational health.
• Lead Market Entry: Lead market entry and expansion initiatives, ensuring operational readiness, partner capabilities, and execution discipline from initial testing, commercial launch and then through scale.
• Build Strategic Relationships: Serve as the senior representative for Waymo, building strong relationships with community leaders, regulators, and strategic partners.
• Establish Operating Priorities: Establish clear operating priorities, performance expectations, and governance structures across Singapore initially then additional APAC markets.
• Drive Partner Performance: Drive partner and vendor performance, setting standards, monitoring outcomes, and enabling continuous improvement.
• Integrate Regional Teams: Act as the regional point of integration across operations, safety, product, engineering, and enterprise teams.
• Own Budget Oversight: Own budget planning, cost control, and operational efficiency.
• Develop Leadership Talent: Build, lead, and develop regional leadership talent, fostering a culture of accountability, ownership, and execution excellence.
• Influence Enterprise Strategy: Represent the voice of Singapore operations and markets within Waymo, influencing enterprise strategy and investment decisions.

You have:

• 10+ years of senior leadership experience in regional operations, tech, or logistics
• 5+ years of experience in market entry, launching and scaling operations across Singapore and APAC (e.g., expanding fleets to 100+ vehicles or growing market coverage by 50%+ YOY)
• Experience managing 24/7 safety-critical operations or high-consequence environments maintaining >99.9% operational reliability
• 3+ years of direct experience in regulatory engagement (e.g., LTA/MOT permits) and managing top-tier strategic partner contracts
• Expertise in establishing governance frameworks, defining OKRs/KPIs, and setting operational priorities across multi-site operations
• Proven track record of driving cross-functional alignment across 5+ distinct functional teams (e.g., engineering,

We prefer:

• MBA
• Experience in Autonomous Vehicles and / or Fleet Operations
• High expertise in P&L management, budget planning, and cost control
  
  

Travel:

• Travel - 1 per QTR to head quarters