Senior Software Engineer, Service Management

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. 

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. 

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

The Engineering Acceleration team at Roblox provides a golden path of intuitive tools and services helping every engineer at the company build, test, and ship world-class software. As a Service Management Senior Software Engineer, your responsibilities will include designing and constructing unified user-facing interfaces, engineering AI-powered developer tools, and assisting engineers in overseeing all changes to their services.. If you are customer-focused and looking for an environment to challenge you, you'll be right at home within our experienced and expanding Engineering team.

You Will:

• Partner with our internal Engineering teams to gather requirements and develop our service management platform that fulfills the critical user journeys
• Create, influence, and improve the overall development and implementation of front and back-end applications that manage thousands of change rollouts everyday
• Collaborate with stakeholders and fellow engineering teams to come up with cross functional architectural designs tho be optimal for multiple years into the future
• Develop, mentor, and share best practices with our engineering teams to improve automation and efficiency
• Work closely with managers to shape the team's vision and bring that to life
• Work with a global team of engineers who are building groundbreaking technology to achieve the Metaverse
• You are required to be in the office at HQ 3 days a week (Tues-Thurs).

You Have:

• A BS in Computer Science (or equivalent experience) and at least 7+ years of relevant work experience
• Designed, built, shipped, monitored, and supported tools and/or systems used by other engineers at Roblox scale (1000+ engineers)
• Experience with backend development and frontend development and best practices
• Designed and built tools at scale
• Extensive Infrastructure and distributed system experience
• Experience working with common cloud technologies
• Experience with Docker, Containers, and CD Platforms
• Familiarity with Hashi Corp and Kubernetes is a plus

You Are:

• Knowledgeable and proficient in deploying common industry build/test/CICD technology
• Experienced, with 6+ years as a software engineer
• Passionate about the engineering experience and productivity, and will be an advocate across engineering for the importance of CD practices to that experience
• A full stack engineer, having built tools using two or more languages (Go, C#, JavaScript, HTML, CSS, ReactJs, TypeScript…)
• Customer-focused, you enjoy the challenge of working with your customers to establish outstanding solutions that solve their toughest problems
• A team player, you work with and inspire others around you, and you are comfortable working with people in any situation

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.

Annual Salary Range$243,290—$295,250 USD

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.

For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.