Zoox is seeking an experienced Senior Manager for the Contingent Workforce & Travel team. In this role you will lead and scale our contingent workforce and travel programs. This leader will drive operational excellence, process improvements, and strategic initiatives to enhance efficiency and compliance. The role requires close partnership with Business Leaders, Recruiting, HR, Procurement, Finance, and legal teams to ensure seamless program execution.
This individual will oversee a team of Program Managers, Recruiters, Specialists, and Coordinators, ensuring a smooth and effective contingent workforce program as Zoox expands across the US and globally.
Lead and manage Zoox’s contingent workforce program, ensuring operational efficiency, compliance, and a positive experience for hiring managers.
In this role, you will:
- Lead and scale global teams overseeing Contingent Workforce Management and Corporate Travel & Expense operations.
- Define and execute strategic roadmaps to modernize policies, systems, and governance across global mobility and non-employee talent.
- Partner with business leaders to align external talent strategies with organizational priorities and workforce planning goals.
- Direct vendor ecosystems and supplier partnerships to drive quality, fulfillment velocity, and fiscal discipline.
- Modernize tech stacks and automated workflows across T&E platforms, VMS, and expense tools to drive efficiency and audit-readiness.
- Champion a data-driven culture, utilizing program analytics and user feedback to benchmark performance and elevate service delivery.
Qualifications:
- 10+ years of experience managing contingent workforce programs, preferably in a Hi-Tech, high-growth or complex environment.
- 7+ years of experience leading teams, with a strong ability to develop and mentor direct reports.
- Expertise in contingent workforce strategy, operations, and compliance, including worker classifications and industry best practices.
- Proven experience in managing an MSP, business partnerships, vendor management, and optimizing external partnerships.
- Extensive experience with VMS platforms (e.g., VNDLY, Beeline, Fieldglass) and an understanding of system configurations and reporting/analytics.
- Strong operational, analytical, and project management skills, with the ability to manage multiple priorities effectively.
Bonus qualifications
- Experience with financial tools and budget management related to contingent workforce programs.
- Experience with scaling organizations in a super fast-paced environment
