SO
Samuel Oduro Owusu
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Publications
3
- Managing customer happiness through service trust and service commitment: the mediating role of customer experienceView →SN Business & Economics2025Cited 2×
- CUSTOMER RELATIONSHIP MANAGEMENT AND BANK PROFITABILITY: THE ROLES OF TOP MANAGEMENT SATISFACTION AND EMPLOYEE ATTITUDEView →International Journal of Social Sciences and Management Review2025Cited 1×